The Canadian government is on the point of implementing regulations on the protection of air passenger rights. They include refunds which airlines will have to face in case they fail to operate flights.
The new laws were announced on Friday. The process of their implementation will imply two phases. Some of them come into effect on July, 15 while the rest only after December, 15. The aim is to ensure a fair protection of passenger rights but still guaranteeing the competitiveness of aircraft.
New regulations will refer to all the flights operating Canadian airports. But regulations applied will depend on the size of the company. Big and small airlines will deal with different regulations. For instance, small companies will face less sums of refunds for delayed or cancelled flights. In case they are not connected with emergency situations and safety measures.
In general, delayed, canceled flights and refusal of boarding are reasons for compensation. Everything which is under an airline’s company control must be compensated. As for situations which are out of the company’s control, that is politically instable situation, nature disasters and security threats, do not require compensations.
Phase one implies guaranteeing that all travellers are able to use working toilets, allowance to carry musical instruments, no denial of boarding. In case of lost or damaged luggage, an airline will have to compensate about $2,100 for the lost luggage and will also have to refund any luggage charges paid for the bag in question.
As for phase two, it implies the refunds for delayed and cancelled flights. The sum will depend on the size of the aircraft.